I cannot believe what a steal I got on this site. I am so pleased with the quality. I wouldn't have even complained had I bought this brand new and received this supposedly damaged item. It was a barely a dent in the cardboard. I also got a used maker 3 and I seriously cannot see any sign of it being used. the plug was still encased in plastic wrap. This is the first site I always check when I need project supplies for Cricut. and it will remain number one. they ship out faster than the actual Cricut site. I ordered from both sites same day. and I got their stuff a WEEK quicker. Thank you guys for making my crafty dreams affordable